Shipping Policy

Last updated: July 25, 2026

Most Localll products are made to order. Please allow time for both fulfillment and shipping when planning your purchase.

Shipping rates

  • Free standard shipping: U.S. orders over $75 qualify for free standard shipping. The qualifying option will appear at checkout.
  • Orders under $75: Available shipping rates are calculated and shown at checkout based on the products and delivery address.
  • International orders: Rates and available delivery methods vary by destination and are shown at checkout.

Processing and estimated delivery times

Our made-to-order products usually take 2–5 business days to create and prepare for shipment. Shipping time begins after fulfillment is complete.

Typical shipping estimates after fulfillment are:

  • U.S. standard shipping: approximately 3–4 business days.
  • International standard shipping: approximately 5–20 business days.
  • Express shipping: approximately 1–3 business days when available at checkout.

Your estimated delivery date combines fulfillment time and shipping time. All dates are estimates, not guarantees. Weekends, holidays, product availability, carrier disruptions, weather, customs, and other events outside our control can affect delivery.

Tracking and split shipments

We’ll email tracking information when your order ships. Tracking may take up to 48 hours to begin updating.

Items in one order may arrive in separate packages because of product packaging requirements, inventory availability, or fulfillment from different facilities. Each shipment may have its own tracking number and delivery date. You won’t be charged additional shipping after checkout because an order is split.

Delivery addresses and order changes

Please check the recipient name, street address, apartment or unit number, city, postal code, email address, and phone number before placing your order. Once an order is confirmed, we may not be able to change or cancel it.

If you notice an error, email us immediately at contact@localll.store. We’ll try to help, but changes are not guaranteed once fulfillment has started.

Delivery to P.O. boxes cannot be guaranteed. Packages returned because of an incomplete or incorrect address, refusal, failure to collect, or an unclaimed shipment may require a new shipping charge before they can be resent.

International orders, duties, and customs

International shipments may be subject to customs duties, import taxes, handling fees, or destination-specific identification requirements. Unless checkout explicitly states that these charges are included, they are the recipient’s responsibility and are not collected by Localll.

Customs processing can delay delivery. If a destination cannot be served because of legal restrictions, carrier limitations, or local requirements, we may cancel the affected order and refund the amount paid for it.

Late or missing packages

If your estimated delivery date has passed, please allow another 1–2 business days, check the tracking details, and contact the local carrier or delivery office. If the package still hasn’t arrived, email contact@localll.store with your order number and shipping address.

Lost-in-transit claims must be reported to us no later than 30 days after the estimated delivery date. When tracking shows a package as delivered, the carrier may require the recipient to open a claim directly. We’ll help review the available options.

Damaged packages or incorrect items

Please report items that arrive damaged, defective, misprinted, or incorrect within 30 days of delivery. Include your order number, a short description, and clear photos of the full item and any damaged packaging. After review, qualifying issues may be resolved with a replacement or refund in accordance with our refund policy and applicable law.

Questions

For shipping help, contact us at contact@localll.store. Please include your order number so we can assist you faster.